Flexible Call Answering

All calls will be answered by our experienced receptionists who will forward calls to you or send messages immediately, whatever your preference.

Efficient

Outsourcing your switchboard can streamline your business by handling your overflow calls which in turn frees up your receptionists.

Reduced Costs

By outsourcing your company’s phone calls you can make substantial savings by ensuring that someone is always available to take your companies calls without paying for a full time receptionist.

How can our switchboard service help your business?

Reception Bureau offers a flexible and low cost alternative to running your own reception switchboard. All calls will be answered by our experienced receptionists who will forward the calls or take messages, whatever your individual employees preference.

Our outsourced switchboard service means that business can run more effectively and efficiently with many improvements in the day to day running of your office. Whether you wish to let us handle your overflow calls so that lines are always available and callers never get through to the dreaded answer phone, or you just want to free up your receptionist so that they can deal with other general office duties. Maybe you want us to take over the handling of your phone lines at busy peak times or out of hours when your office is unmanned.

Our system is very advanced and flexible to the needs of your business and we will always work to provide the cover to your switchboard needs. We will put the call through(with no extra cost) to connect your customer to the correct member of staff on their direct line or mobile, or simply take a message which gets immediately emailed or texted to your employee - whatever their preference may be.

Reception Bureau has the added bonus of having extended opening hours which means that your business is available to your customers for longer in the evenings and at weekends. In today’s increasingly competitive market this can only be an added advantage for your business.

Reception Bureau ensures that all call handling requirements for your switchboard are always catered for and you are not simply reliant on your own team, our receptionists are waiting to take your calls.